Check-in & Check-out
- Check-in: 2:00 PM
- Check-out: 12:00 noon
- Early check-in and late check-out are subject to availability and may attract additional charges.
- During peak occupancy the hotel may be unable to offer early check-in or late check-out.
Occupancy & Extra Bed
- Each room and suite accommodates up to 3 guests — 3 adults, or 2 adults and 1 child.
- An extra bed or baby cot is available on a chargeable basis, subject to availability.
Child Policy
- Infants aged 0–5 years stay complimentary.
- Children up to 12 years may stay free of charge on a room-only basis when sharing existing bedding with their parents or guardians. Charges for meals and extra beds, if required, will apply.
- Children above 12 years are considered adults for accommodation purposes and extra person charges apply.
- Valid proof of age may be requested at check-in.
Identification
- As per Government of India regulations, every guest must present valid government-issued photo identification at check-in.
- Foreign nationals must present a valid passport together with a valid visa.
- Accommodation may be refused where valid identification is not provided.
Payment
- Valid credit or debit card details may be required to guarantee a reservation.
- A prepayment equivalent to the cost of the first night's stay is charged to the card provided at the time of booking, or collected through an advance payment method, within two days prior to arrival.
- Major credit cards, debit cards, UPI and other approved methods are accepted.
- All applicable government taxes and statutory levies are charged as per prevailing regulations.
Cancellation & No-show
Unless your selected rate plan states otherwise:
- Cancellations made 48 hours or more before the scheduled arrival date are refunded in full.
- Cancellations made within 48 hours of arrival incur a charge equal to one night's room rate, including applicable taxes.
- In case of a no-show, the entire reservation amount is charged.
- Refunds are processed to the original mode of payment within applicable banking timelines.
- Promotional, discounted, corporate, group and non-refundable bookings may carry separate cancellation terms.
Smoking, Pets & Conduct
- For the comfort, health, and safety of all our guests, smoking is not permitted in any guest rooms or within the hotel premises. Please note that a cleaning or restoration fee may apply if smoking occurs in a non-smoking room or hotel premises.
- Pets are not allowed.
- Guests are expected to respect the comfort and privacy of other guests.
- The hotel reserves the right to refuse service or terminate accommodation in cases of misconduct, illegal activity or breach of hotel policy.
Valuables & Liability
- Guests are responsible for their personal belongings during their stay.
- The hotel is not liable for loss, theft or damage to valuables unless deposited with the hotel in accordance with its procedures.
These policies summarise the operational terms of your stay. The complete contractual terms, including reservation, modification and privacy provisions, are set out in our Terms & Conditions and Privacy Policy. For anything not covered here, write to crs@anyahotels.com or call 1800 572 2692 (toll-free).