Commitment to Privacy
At Anya Gurugram, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or make a reservation.
Information We Collect
We may collect the following information:
- Name
- Email address
- Mobile number
- Postal address
- Booking and stay preferences
- Payment information (processed securely through authorised payment gateways)
- IP address and browser information
- Website usage data through cookies and analytics tools
How We Use Your Information
We use your information to:
- Process hotel reservations
- Confirm and manage bookings
- Provide customer support
- Respond to enquiries
- Personalise your guest experience
- Send booking confirmations and important service communications
- Share promotional offers (only where permitted or with your consent)
- Improve our website, services, and guest experience
Information Sharing
We do not sell or rent your personal information. Your information may be shared only with:
- Payment gateway providers
- Technology service providers
- Government authorities where required by law
- Legal or regulatory authorities where applicable
Cookies
Our website uses cookies to enhance user experience, analyse website traffic, remember user preferences, and improve website functionality. You may disable cookies through your browser settings, although certain website features may not function properly.
Data Security
We implement appropriate technical and organisational security measures to safeguard your personal information against unauthorised access, disclosure, alteration, or destruction.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those external websites.
Updates to this Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. Any changes will be published on this page with the revised effective date.
Contact Us
For any questions regarding this Privacy Policy, please contact us at crs@anyahotels.com.